Operational safety is NICE's highest priority and, in case of conflicting interests takes precedence over economic, ecological, operational or social matters. The aim is to develop our strategy, processes and procedures continuously so that the highest possible safety standards can be guaranteed at all times by NICE Aircraft Services & Support GmbH at Frankfurt Airport.  

NICE follows Fraport AG's safety regulations.  

To create a transparent safety culture, we want to increase everyone's safety awareness and provide a voluntary reporting system for this purpose. We encourage everyone to report observed incidents, danger sources or safety concerns to SMS.  

Various options are available to everyone:
Safety Hotline: 069 690 24444
sms@fraport.de
sms@nice-services.aero