First, quality standards are defined. In addition to ISO standards, SAE Global Standards are the top priority as binding obligations for fulfilling our services. As a legally compliant company, NICE has identified relevant legal and other requirements.

Our company goals and measures to achieve them are subject to requirements for exciting our customers and ensuring operational safety. In addition to ISO standards, SAE Global Standards are the top priority as binding obligations for fulfilling our services. As a legally compliant company, NICE has identified relevant legal and other requirements.

Our company goals and the measures taken to achieve them are aligned towards delighting our customers, while ensuring operational safety.

Every employee feels equally responsible for implementing the measures. Our quality control intervenes specifically when a service is newly created or launched. Our employees are regularly trained and the raw and auxiliary materials are subject to constant assessment.

As part of quality assurance, set goals are evaluated and any errors or weak points occurring are examined in more detail. Regular checks are the basis for evaluating our performance.  

Analysis focuses on process improvement and the lesson learned phase. Experience gained forms the basis for new standards and rules in the service process.